REQUEST AN APPOINTMENT
An experience you'll love - our private studio with city views has every little detail covered. Float away in memory foam topped treatment bed, be comforted by lush soft linen, and heated Doona if required, or upgrade to our super suit to take it to the next level, and relax deeply as your skin and body are treated to the level you desire.
As we are now a studio based luxe destination in Southbank, we respect you keep our location private to attending guests only.
OUR BOOKING PROCESS
NOW YOU'VE SEEN ALL THE REASONS YOU WANT TO SEE US.​
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Just a reminder:
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You pick your price with us, view our price guide but remember we work within your budget/needs, we'll never try to upsell, only honestly provide insight into what levels will work best for you.
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With premium (synergy level), you'll earn rewards along with loving the results of regen.
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BEFORE MAKING AN APPOINTMENT.
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Ensure you have read our history, and are happy.
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View our menu, your price will be confirmed before your treatment.
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Read the pre care instructions on our menu, and ensure you come ready.
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Complete the appointment request (as below), to request your appointment.
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TO REQUEST AN APPOINTMENT, YOU'LL NEED TO:
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To provide credit card confirmation
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This is to ensure you are a genuine human appointment. Our $99 non refundable booking fee (hold confirmation) is credited to your treatment cost if completed on the day, or a booking made within 7 days of your consultation. It is not charged at the time of confirming the booking, but at your appointment, or in the case of a no show or late cancellation.
We do not hold appointments that do not confirm with a credit card and those who don't complete the registration form. We require 12 hours notice for cancellation.
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To select a preferred day and time on our calendar
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When you select a time on our calendar, it will be a request only pencilled in, and only confirmed once your credit card confirmation, and client registration form are completed, subject to our availability. You will receive direct written confirmation from us. Do not assume this appointment is going ahead unless confirmed from us directly, as often technology can have it's glitches and we need to manually review the needs of each client for the day to ensure the right time allocation..
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Initial consultations that are online via Google Meet, you will receive your link via email.
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To complete our client registration form (via email, or SMS for new clients), and any other pre-appointment forms prior to your appointment (within 2 hours of making the booking, or your appointment request will expire).
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If we accept your appointment, you will receive a final confirmation email.
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If we aren’t available at your preferred day/time, we will be in contact to arrange an alternative appointment.
To amend or cancel your appointment, please go back to your digital file, via your email, or our website links, and request cancellation or change.
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AFTER YOUR APPOINTMENT.
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Complete our feedback / review request (sent via app)
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If you have any concerns, please discuss them with us privately within 7 days so we can resolve any issues
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Leave a review on Google (you'll get rewarded when people see it)
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Tell everyone you know about us, so you can earn credits
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Ensure to read and follow the post care instructions on our menu.